Eliminate Guesswork. Ensure Every Call Works.
Your call center shouldn’t rely on assumptions. With VoIPBird DNCR, every inbound and outbound call is tested, monitored, and validated automatically—so you know exactly what’s happening, in real-time.
Gain peace of mind, improved compliance, and measurable performance with a system designed for enterprise call centers.
Why DNCR Matters
Blind spots, missed calls, and unreliable connections cost your business money and credibility. DNCR ensures 100% call reliability, continuous monitoring, and actionable insights, so your team can focus on what matters: delivering results.
Automated Call Testing & Monitoring: No more random manual checks. DNCR constantly validates call connectivity and performance.
Risk Mitigation & Reliability Assurance: Detect issues before they affect customers.
Live Dashboards & CRM Integration: Track call performance, agent metrics, and leads—all in one place.
Key Features
100% Automated Process
Continuous call validation—always on
Live dashboards and CRM included
Make your operations fully compliant
Reduce black points and operational risks
Real-Time Monitoring & Alerts
Track total calls, answered, missed, and failed
Sales agent KPIs: talk time, AHT, availability
Live queue and agent status monitoring
Fully customizable dashboards
Integrated CRM & Lead Management
Centralized leads and customer interactions
Automatic call logging and complete call history
Track lead status: new, contacted, interested, follow-up, closed
Agent-wise activity tracking and accountability
Real-time updates synced with calls
Custom fields, workflows, and lead stages
Benefits of VoIPBird DNCR
Maximize performance using real data, not assumptions
Reduce downtime and operational risks
Ensure call reliability for your customers
Optimize sales conversions and agent productivity
Continuous monitoring for enterprise-scale operations
How DNCR Works
Continuous Call Validation: DNCR constantly tests all your calls—no guesswork, no blind spots.
Real-Time Alerts: Be instantly notified of failures or disruptions.
Actionable Insights: Use dashboards, reports, and CRM integration to make data-driven decisions.
Automated Compliance: Stay compliant automatically, reduce black points, and audit risks.
See DNCR in Action
Automated monitoring of all inbound and outbound calls
Track agent KPIs, idle time, queue performance
Centralized reporting for managers and executives
Secure, auditable, and compliance-ready call recording
Request a Free Demo Today
Contact VoIPBird
Email: info@voipbird.com
Phone (UAE): +971 4 388 1320 | +971 50 980 0847
Make your call center smarter, faster, and more reliable. With DNCR, every call works, every time.
Technologies We Use
