3CX IS MORE SECURE
3CX uses authenticator App for 2FA which leads to enhance security for its users. This app provides a robust layer of protection through multi-factor authentication (MFA), ensuring that only authorized personnel can access the 3CX communication system. Here are the key aspects and benefits of the 3CX Authenticator App.
The app implements MFA by requiring users to provide two or more verification factors to gain access.
The app generates TOTP codes that refresh every 30 seconds. These temporary codes are unique and time-sensitive, significantly reducing the risk of unauthorized access.
Setting up the 3CX Authenticator is straightforward. Users simply scan a QR code provided during the setup process, which automatically configures the app to generate codes for their specific 3CX account.
With the authenticator app, even if a password is compromised, unauthorized access is still prevented without the TOTP code. This greatly enhances the security of user accounts.
Reinvented for mobility
Empower your remote workforce to handle calls and assist customers 24/7, no matter their location, with 3CX at no extra cost.
Communicate via call, message, or meetings on-the-go. Access your office extension anytime, anywhere. Top-tier apps for iOS, Android, Windows, and the web. Simple installation, management, and scalability to support your business growth.
A True CALL CENTER
Missed calls are missed sales. Lost calls are lost opportunities. 3CX comes with the tools you need to avoid this – guaranteed at the lowest cost.
- Easily configure queue strategies, dashboards, call recording and more.
- Retain full control of your own data. Save yourself thousands.
- Know who’s calling. Never miss that call.
- No per agent, per month pricing.
Chat with your customers
Why pay for a live chat solution when 3CX offers you one at zero cost. Included in 3CX, your agents will never miss a website, WhatsApp and Social network messages again.
Convert visitors to leads and sales.
- Elevate chats to calls or video.
- Enhance team collaboration and customer experience.
- Preserve customer history.
App-free video conferencing
Anonymous browser-based video conferencing. Integrated with your 3CX at no extra cost. Ideal for sales pitches and online learning – no time limits!
- No apps or downloads.
- Mobile and flexible multi-language solution helping you cut costs.
- Control your meeting data and content.
- Google WebRTC based delivering HD video and audio.
Goodbye per-extension pricing!
Save big! One low annual price per system – not per user. Free for up to 10 users, AED 2,499 /20 , AED 3,599 /50 – PER SYSTEM, PER YEAR
- Bring your own numbers and control your telco costs.
- No bundled phone numbers. No unexpected call charges.
- Full setup including IP phones for 20 users starts from AED 4,999
- No lock-in to multi year contracts.
Customizable Live Dashboard with 3CX
Real-Time Monitoring:
Get instant updates on call activity, queue statuses, and agent performance. Monitor call volumes, response times, and ongoing calls in real time to ensure optimal efficiency.
Customizable Widgets:
Tailor the dashboard to your specific needs with a wide array of widgets. Display the metrics that matter most to your business, such as answered calls, missed calls, call duration, and more.
User-Friendly Interface:
Enjoy an intuitive and easy-to-navigate interface. Drag and drop widgets, resize elements, and create a layout that works best for your team.
Detailed Analytics:
Access in-depth analytics and historical data. Track trends, identify bottlenecks, and gain valuable insights into your communication system’s performance.
Alert Notifications:
Set up custom alerts for critical events. Get notified immediately when key thresholds are reached, such as high call volumes or long wait times, allowing you to address issues promptly.
Team Collaboration:
Improve collaboration with features that allow team members to share their dashboard views and insights. Facilitate better communication and coordination among your staff.
Our Special Features
A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise
Customizable
Tailor your 3CX dashboard to suit your unique requirements with our customizable solutions.
Unlimited Users
Unlimited users to our flexible dashboard, tailored to your exact specifications.
Real Time Data
Real-time data with our tailored solutions, customized to meet your unique business needs.
Individual Performance
Enabling team leaders to effectively measure and optimize results for greater success.
100% Response Time
100% response time to meet your business's unique requirements.
Team Performance
Informed decisions, track progress, and achieve remarkable results with confidence.
Boost Your Efficiency with the 3CX Autodialer
The 3CX autodialer is a powerful feature designed to streamline your outbound call processes, saving time and enhancing productivity. By automating the dialing process, the 3CX autodialer ensures your team can focus on what matters most—engaging with customers and closing deals.
Automated Dialing:
Automatically dial numbers from your contact lists, eliminating the need for manual dialing. This increases call efficiency and reduces downtime between calls.
Predictive Dialing:
Utilize predictive dialing to increase agent productivity. The system dials multiple numbers and connects agents only when a live person answers, reducing idle time.
Power Dialing:
Employ power dialing for a steady flow of calls. The system dials the next number as soon as an agent is available, ensuring continuous engagement.
Call Campaign Management:
Manage multiple call campaigns with ease. Organize and prioritize campaigns, set dialing rules, and monitor performance through a unified interface.
CRM Integration:
Integrate with popular CRM systems to streamline data flow. Automatically log call details, update records, and leverage CRM data for targeted dialing.
Customizable Call Scripts:
Use customizable call scripts to maintain consistency and improve call quality. Provide agents with the information they need to handle calls effectively.
ZAVOCX
The Ultimate Communication Solution by VOIPBIRD
Customized 3CX Dashboard:
Real-Time Monitoring: Stay on top of your communications with live data on call activity, queue statuses, and agent performance.
Customizable Widgets: Tailor your dashboard to display the metrics that matter most to your business. Drag and drop widgets for a personalized view.
Detailed Analytics: Access comprehensive analytics and historical data to track trends, identify bottlenecks, and make informed decisions.
Advanced Autodialer:
Automated Dialing: Boost productivity by automating the dialing process, ensuring continuous engagement without manual dialing.
Predictive Dialing: Enhance agent efficiency by connecting them only when a live person answers, minimizing idle time.
Power Dialing: Maintain a steady flow of calls with power dialing, which dials the next number as soon as an agent is available.
Call Campaign Management: Organize and prioritize campaigns with ease, set dialing rules, and monitor performance through a unified interface.
Seamless CRM Integration:
Integrate with popular CRM systems to streamline data flow, automatically log call details, update records, and leverage CRM data for targeted dialing.
Customizable Call Scripts:
Maintain consistency and improve call quality with customizable call scripts. Provide agents with the information they need to handle calls effectively.
